Privacy policy

Last updated: April 22, 2026

Kyotra ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Kyotra is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

  • Contact details: Name, shipping/billing address, phone number, and email address.

  • Financial information: Payment card details and transaction confirmations (processed securely via our payment gateways).

  • Transaction information: Items viewed, cart history, and purchase history.

  • Device & Usage information: IP address, browser type, and how you interact with our website (collected automatically via cookies).

2. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, arrange shipping, and manage returns.

  • Marketing: Send you updates about new minimalist drops (only if you opt-in).

  • Security: Detect and prevent fraudulent transactions to keep our community safe.

  • Support: Respond to your inquiries and improve your shopping experience.

3. Relationship with Shopify

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more information, you may want to read Shopify’s Privacy Policy.

4. International Transfers

As a global platform, we may transfer, store, and process your personal information outside the country you live in (including the US and Canada) to fulfill our services. We ensure these transfers comply with applicable data protection laws.

5. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you.

  • Correct or update inaccurate information.

  • Delete your account or specific data points.

  • Opt-out of marketing communications at any time.

6. Security and Retention

We maintain industry-standard security measures to protect your information. We retain your personal data only as long as necessary to provide you with our Services or as required by law (e.g., for tax or audit purposes).

7. Indian Compliance & Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP), if you have any grievances or questions regarding the processing of your data, you may contact our designated Grievance Officer:

Brand: Kyotra

Email: medhanshv03@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised version on this page and update the "Last updated" date at the top.

9. Contact Us

Should you have any questions about our privacy practices, or if you would like to exercise your rights, please reach out to us at: Email: medhanshv03@gmail.com